Privacy policy

This Privacy Policy describes how Team Path collects, uses, discloses, transfers, stores, retains or otherwise processes your information when the Company or individual (“you”) uses Team Path services and other products provided by Team Path (collectively, the “Services”).

This Privacy Policy applies to information collected in connection with the Services that we provide to you. Please read this Privacy Policy carefully. By continuing to interact with our Services, you are consenting to the practices in this Privacy Policy.

Our Privacy Policy explains:

  • Information we collect about you.
  • Sources of information we collect about you.
  • How we use your information.
  • When and with whom we share your information.
  • How long we keep your information.
  • Your data choices.
  • Childrenʼs personal information.
  • How we secure information.
  • Storage and processing.
  • Changes to this privacy policy.
  • Contact us.

Information we collect about you

We use data you put into our systems when you use our Services or our Mobile App, and for any other matter in relation with the Services.

Whenever a user interacts or creates an account on the Mobile App, Team Path collects different kinds of data to be able to provide the Services thereon available. Such information can be as follows:

1. - NON-Identifiable Information

This kind of information is data collected from Users automatically when they use the Mobile App, regardless of them being logged in or not. The information is NON-Identifiable, which means that we cannot or would not be able to identify a particular User with such data.

This gathered data in this category includes but are not limited to:
  • IP Address.
  • Device.
  • Browser.
  • Plugin details.
  • Language preference.
  • Time zone.
  • Screen size.
  • Operating System.

The way this data is gathered is mainly from cookies, beacons, and third-party service logs and analytics tools.

Team Path MOBILE APP AND SERVERS USE COOKIES. These are small files that are deposited by most Mobile Apps on your device which is where they are stored. By using the Services, you must consent to the use of cookies as we require them to keep the Services functional and efficient. At times we may also collect information from third-party cookies.

2. Provided Information

This data is sent by you to Team Path to register an account on the Mobile App or to access and use the Services. You may do so directly, or you may choose to disclose such information through a third party. The data you decide to disclose and enter is stored by us on our servers and cloud systems. This information may include, but shall not be limited to the following:

a) Name

b) Age/Birthday dates.

c) Email Address.

d) Location.

e) Password.

f) Gender.

g) Telephone numbers.

h) Descriptions.

i) Payment Information.

3. Profile Information

This information is shared publicly throughout the Mobile App. You willingly publish that information on the Mobile App. Such information may include:

a) Profile Pictures.

b) Videos.

c) Links to third party portfolios and profiles (such as social media websites).

d) Personal, professional, career and academic information.

Privacy levels and settings may apply, and you may decide to input, change, hide or delete any of the information you have willingly entered.

This may not apply to ratings, job scores, etc.

Sources of information we collect about you

We collect information about you from the following categories of sources:

  • When you use our Services.
  • When you submit information to us or allow us to access information about you.
  • When you interact with our applications, hardware, software and forms of human services, and consultation.
  • When you interact with our group companies and affiliates.
  • Other sources, any other information provided by you.

How we use your information

We may collect, use, and share information about you for the following reasons:

  • Performing, Improving, and Developing Our Services
  • Deliver the information and support your request, including technical notices, security alerts, and support and administrative messages such as to resolve disputes, collect fees, and provide assistance for problems with our Services.
  • Determining whether the Services are available in your country or location.
  • Developing new products and services.
  • Displaying your historical transaction or appointment information.
  • Improving, personalizing, and facilitating your use of our Services;Processing or recording payment transactions.
  • Providing, maintaining, and improving our Services, which could include analytics information.
  • Doing internal research, measuring, tracking, and analyzing trends and usage.
  • Otherwise providing you with Team Path products and features you choose to use.

Communicating with You About our Services

  • Sending you surveys and getting your feedback about our Services.
  • Providing information about and promoting our Team Path services to you.
  • Sending you information we think you may find useful or that you have requested from us about our products and services.

Protecting our Services and Maintaining a Trusted Environment

  • Conducting investigations, complying with and enforcing applicable laws, regulations, legal requirements, and industry standards, and responding to lawful requests for information from the government or to a valid legal process.
  • Contacting you to resolve disputes, collect fees, and help you with our Services.
  • Debugging to identify and fix errors that impair how our Services function.
  • Make sure you follow our terms of use or other applicable agreements or policies.
  • Investigating, detecting, preventing, recovering from or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited, malicious, or illegal activities, or to otherwise help protect your account, including to dispute chargebacks on your behalf.
  • Verifying or maintaining the quality and safety of our Services.
  • Verifying your identity (e.g., through government-issued identification numbers).

Advertising and Marketing

  • Marketing our Services to you; and
  • Communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners.

If we send you marketing emails, each email will have instructions on how you can “opt-out” of getting future marketing from us.

When and with whom we share your information

We may share the personal information described in the “Information We Collect About You” section with the following categories of service providers and third parties:

With our Affiliates and Group Companies

With our group companies and corporate affiliates, for the reasons outlined above. For example, we may share your information internally to understand how you engage with Team Path products to help make our Services better for you and for everyone and to help us build Services tailored to your preferences.

With our Service Providers

With service providers who help us provide, maintain, and improve our Services, partners, and other entities that help us provide the Services.

Business Transfers and Corporate Changes
  • To a subsequent owner, co-owner, or operator of one or more of the Services; or
  • Іf we do or try to do a corporate merger, consolidation, or restructuring (including during due diligence and negotiation of these); the sale of substantially all of our stock and/or assets; the financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.
Safety and Compliance with Law

If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with our general terms or other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.

With Your Consent

For example:

  • At your direction or as described at the time you agree to share; or
  • When you authorize a third-party application or website to access your information.
With Others
With other companies who deliver services on our behalf.
Aggregated and Anonymized Information

Team Path may share (within our group of companies or affiliates, or with service providers or other third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.

How long we keep your information

We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your Services, we can retain copies of information about you and any transactions or Services in which you may have participated for a period that is consistent with applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our general terms or other applicable agreements or policies, or to take any other actions consistent with applicable law.

Your data choices

Your Information

You may access, change, or correct information that you have provided by logging into your Team Path account at any time or by making a request to us. We will need to verify your identity before granting access or otherwise changing or correcting your information.

Location Information

In order to provide certain Services, we may request access to location information, including precise geolocation information collected from your device. If you do not consent to the collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all Team Path mobile applications from your device.

Promotional Communications

You can opt out of receiving promotional messages from Team Path by following the instructions in those messages, by informing the caller that you would not like to receive future promotional calls, or by changing your notification settings by logging into your Team Path account. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.

UK Privacy Rights

Subject to certain limitations and exceptions, if you are in the United Kingdom, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

- Access to Personal Data: This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

- Correction of Personal Data: This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

- Request Erasure of Personal Data: This enables you to ask us to delete personal data when there is no good reason for us to continue processing it. You also have the right to ask us to delete your personal data when you have successfully exercised your right to object to processing, when we may have processed your information unlawfully, or when we are required to erase your personal data to comply with applicable law.

- Restriction of Processing Personal Data: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) when our use of personal data is unlawful, but you do not want us to erase it; (c) when you want us to hold personal data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of personal data, subject to our verifying whether we have an overriding legitimate interest to continue using it.

- Request Transfer of Personal Data: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

- Right to Withdraw Consent: You can withdraw your consent at any time when we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

- Right to Object to Processing: You have the right to object to the processing of your personal data when it is based on legitimate interests (including profiling), direct marketing (including profiling), and processing for purposes of scientific/historical research and statistics.

- Right to Lodge a Complaint: If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK's data protection supervisory authority.

- Explicit Consent: Consent must be explicit, informed, and freely given. Users need to actively opt in to data collection, particularly for cookies and marketing.

- IP Address Collection: Prior consent shall be required in order to optain your IP Address.

- Cookies and Third-Party Cookies: Users have the option to reject cookies that are not strictly necessary for the functioning of the service.

- Public Profile Information: Users can control the visibility of their personal data or adjust their privacy rights.

- Sharing with Affiliates and Group Companies: Personal data sharing with the group of companies of Team Path will provide clear, specific information regarding the purpose of such transfers and the jurisdictions involved.

- Third-Party Service Providers and International Transfers: You will be communicated by Team Path if this happens.

- Retention Policy: Your information will be kept by Team Parth for 2 years after which it will be deleted.

- Changes to Privacy Policy: You will be notified of any material changes in this policy.

To exercise any of these rights, please contact us at support@team-path.com. We will respond to any such request within one month of receiving it, but this period may be extended by two further months where necessary, considering the complexity and number of requests.

We will not discriminate against any individual for exercising any right made available under the UK GDPR.

Rights of California Residents

Team Path, to the extent required by any applicable law, disclose, delete or take any other action with respect to any of personal data that is collected by us from residents of California. Residents of California may make a request pursuant to the California Consumer Privacy Protection Act (the “California Act”) to have us, among other things:

1. Disclose to you:
  • The categories of your personal data that is collected by us.
  • The categories of sources from whom or which such personal data is collected by us.
  • The purposes for our collecting such personal data.
  • The categories of third parties to whom or which we transfer such personal data.
  • The specific pieces of such personal data collected by us.
  • If such personal data is sold or disclosed for a business purpose to a third party, the categories of such personal data that are sold or disclosed for a business purpose, and the categories of third parties to which or whom such personal data are sold or disclosed for a business purpose.
2. Except in certain circumstances, delete your personal data that is collected by us.

Any such request by an individual under the California Act (1) can only be made twice in a 12-month period, (2) will require the collection of certain information by us to verify the identity of such individual, and (3) can be submitted to us at support@team-path.com. We will respond to any such request within 45 days after receiving it.

We will not discriminate against any individual for exercising any right made available to such individual under the California Act.

3. European Privacy Rights

Subject to certain limitations and exceptions, if you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access to personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Correction of personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of personal data. This enables you to ask us to delete personal data when there is no good reason for us to continue to process it. You also have the right to ask us to delete your personal data when you have successfully exercised your right to object to processing, when we may have processed your information unlawfully or when we are required to erase your personal data to comply with applicable law.
  • Restriction of processing personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) when our use of personal data is unlawful, but you do not want us to erase it; (c) when you want us to hold personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of personal data, subject to our verifying whether we have an overriding legitimate interest to continue using it.
  • Request transfer of personal data. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent. You can withdraw your consent at any time when we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • Right to Object to Processing. You have the right to object to the processing of your personal data when it is based on legitimate interests (including profiling), direct marketing (including profiling), and processing for purposes of scientific/historical research and statistics.
  • Right to Data Portability. You have the right to request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Right to Lodge a Complaint. If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your habitual residence, place of work, or place of the alleged infringement.
  • Explicit Consent: Consent must be explicit, informed, and freely given. Users need to actively opt in to data collection, particularly for cookies and marketing.
  • IP Address Collection: Prior consent shall be required in order to optain your IP Address.
  • Cookies and Third-Party Cookies: Users have the option to reject cookies that are not strictly necessary for the functioning of the service.
  • Public Profile Information: Users can control the visibility of their personal data or adjust their privacy rights.
  • Sharing with Affiliates and Group Companies: Personal data sharing with the group of companies of Team Path will provide clear, specific information regarding the purpose of such transfers and the jurisdictions involved.
  • Third-Party Service Providers and International Transfers: You will be communicated by Team Path if this happens.
  • Retention Policy: Your information will be kept by Team Parth for 2 years after which it will be deleted.
  • Changes to Privacy Policy: You will be notified of any material changes in the this policy.

To exercise any of these rights, please contact us at support@team-path.com. We will respond to any such request within one month of receiving it, but this period may be extended by two further months where necessary, considering the complexity and number of requests.

We will not discriminate against any individual for exercising any right made available under the GDPR.

Childrenʼs personal information

Our Services are general audience services not directed at children under the age of 13. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.

How we secure information

We take measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers.

Storage and processing

We may, and we may use third-party service providers to, process and store your information in the United Kingdom, United States, Canada, the European Union, and other countries.

Changes to this privacy policy

Team Path reserves the right to, and may from time to time, make changes to this privacy policy. If this policy changes, the revised policy will be posted on the Team Path home page. Please check this policy on the site frequently. Your continued use of Team Path constitutes acceptance of such changes in this policy, except where further steps are required by applicable law. It is your responsibility to review the Privacy Policy periodically. This policy was last updated on the date set out at the end of the policy.

Contact us

You can contact our privacy team with any questions or concerns at the address below. Please contact our privacy team with any questions or concerns to support@team-path.com.

LAST UPDATED: [25 January 2025]